Managed IT Services

Managed IT Services

Managed IT Services

Managed IT Services provide businesses with ongoing monitoring, maintenance, and support for their IT systems. They help improve efficiency, reduce downtime, and ensure technology runs smoothly without the need for in-house management.

 
Manage it EXPERTISE

Manage it EXPERTISE

Manage IT services designed for your business and industry

Technology Consultation

Our team offers pre-sales consultation to help clients select the right technologies based on their operational needs, budget, and long-term goals. Whether it's infrastructure planning or software selection, we guide you at every step.

System Integration

We design and implement integrated technology solutions combining hardware, software, networking, and security components — customized for seamless functionality across departments or locations.

Surveillance & Access Control Solutions

Deployment of CCTV, video surveillance, biometric attendance, and access control systems for offices, schools, hospitals, and government facilities.

AMC (Annual Maintenance Contracts)

We offer yearly service-level agreements for maintenance of IT infrastructure — ensuring uptime, performance, and support with defined response times.

Server & Network Management

• Installation and maintenance of physical and virtual servers
• Active Directory, DNS, DHCP, and file server configuration
• Monitoring of network performance, uptime, and availability
• Server patching, updates, and backups

Firewall & Security Monitoring

• Configuration and monitoring of firewalls (Fortinet, Cisco, Sophos)
• Threat detection, intrusion prevention, and log management
• Security audits and vulnerability assessments
• VPN setup for secure remote access

Backup & Disaster Recovery

• Automated backups for endpoints, servers, and critical systems
• Disaster recovery planning and implementation
• Data restoration and failover setup using solutions like Veeam, Synology, QNAP

IT Helpdesk Services (Onsite & Remote)

• Ticket-based support system for user issues
• Remote desktop assistance
• Onsite technical visits (scheduled or emergency)
• SLA-based response and resolution times

Email & Collaboration Management

• Management of Microsoft 365 / Google Workspace
• User provisioning, mailbox configuration, and security policies
• Shared drives, Teams/Meet setup, and calendar management
• Spam filtering and DLP (Data Loss Prevention)

Cloud Infrastructure Management

• Hosting, monitoring, and scaling cloud servers (AWS, Azure)
• Resource optimization and cloud cost management
• Migration from on-prem to cloud
• Cloud storage, email, and SaaS platform management

IT Asset & Inventory Management

• Centralized tracking of all IT hardware and software
• Warranty, license, and subscription monitoring
• Procurement planning and upgrades

Surveillance & Access Control Monitoring

• Remote health-check and monitoring of CCTV systems
• Biometric access control device management
• Storage health, footage backup, and event-based alerts

Quarterly IT Health Reports

• Regular reports on system performance, downtime, threat events, and improvements
• Recommendations for upgrades or risk mitigation
• Budget forecasting for IT-related expenses